Support
octobetiQ provides AI-powered sport predictions for entertainment and research. Answers to common questions are below; for anything else, email our team.
We typically respond within one to two business days. Include your account email and, if relevant, your device (iPhone / iPad) and app version from Profile.
support@sportsprediction.comiOS: Premium is purchased through the App Store. Manage or cancel in Settings → Apple ID → Subscriptions, or restore purchases from Profile → Subscription in the app.
Refunds: Apple handles App Store refunds; we cannot issue them directly. Use Apple's report-a-problem flow for subscription charges.
Web checkout: If you subscribed via Stripe on the web, mention it in your email so we can look up your account.
To sign out, open Profile and tap Sign out.
To request account deletion or export of your data, email support@sportsprediction.com from the address tied to your account. We will confirm before deleting.
Privacy practices are described in the app under Profile → Privacy Policy.
We cover eight leagues — six soccer competitions (Premier League, Champions League, La Liga, Serie A, Bundesliga, MLS) plus NFL and NBA. Coverage depth varies by competition depending on licensed data and sync jobs.
Machine learning models trained on historical game data estimate win probabilities. Each game shows home and away win probabilities and a confidence level (low, medium, high). Soccer uses three-way (1X2) style probabilities where applicable.
Free accounts can view a limited number of predictions per day. Upgrade to Premium in Profile → Subscription for unlimited predictions and full explanations.
Each pick has a 1–5 star strength from model confidence: 5 = high, 3 = medium, 1 = low. Many users focus on 3-star picks and above.
When the model is very confident, we mark the prediction as high confidence. Enable push notifications under Settings → Push notifications if you want alerts.
For finished games we compare the latest stored prediction to the final score. Soccer uses home / draw / away outcomes; other sports use the predicted favorite vs the winner. Open Model accuracy in the app for methodology, a 30-day rollup, and coverage notes. Numbers are informational, not betting advice.
Open a game from Home or Games, then tap the star next to a team name. Your Favorites tab shows games for those teams.
octobetiQ is for entertainment and informational purposes only. We do not operate a sportsbook and do not accept wagers. Must be 18+ where required. Play responsibly.
© 2026 octobetiQ. All rights reserved.